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CANCELLATION AND REFUND POLICY

At Boars Hill Press, we prioritize your satisfaction and aim to make the cancellation and refund process as simple as possible.

ORDER CANCELLATIONS

  • Once your payment is received, we get to work right away. If you need to cancel, please contact us immediately. If work hasn’t begun, we’ll happily refund you in full.
  • If we’ve started on your project, cancellations and refunds are no longer possible.
  • A partial refund will be considered based on the progress of the project.

REVISIONS AND REFUNDS

  • Our packages include a set number of revisions. These can be used as needed but cannot be refunded if unused.
  • In the rare case that there’s an issue with your order, we’ll make every effort to correct it to your satisfaction.

RUSH ORDERS

  • For those needing faster delivery, we offer expedited services at an additional cost. Rush orders are given top priority to ensure deadlines are met.
  • We put our best effort into rush orders, and while we’re committed to quality, refunds on expedited fees aren’t available.

REQUESTING A REFUND

  • If you believe a refund is necessary, please contact our customer service team with your order ID. We’ll review each request on a case-by-case basis and work to resolve any issues.
  • Approved refunds will be processed within 10 to 14 business days to your original payment method.

LIMITATION OF LIABILITY

Boars Hill Press is not liable for any legal issues related to the accuracy of materials processed through our services.

Contact Us

If you have any questions or concerns regarding this Refund Policy, please feel free to contact us via email at info@boarshillpress.com.
This Privacy Policy was last updated on 3/2/2024.

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Our Mission

Welcome to Boars Hill Press, where we turn your book into an unforgettable cinematic experience. We are committed to empowering self-published authors by bringing their stories to life through captivating book trailers. Our team of skilled artists, animators, and filmmakers collaborates closely with authors to transform their visions into visually stunning representations of their work. We offer customizable packages encompassing scripting, pre-production, animation, music, and sound design to ensure each trailer accurately reflects the story’s genre, style, and essence.​

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Where here for you:

Whether you’re curious about our services, need advice on your next book marketing campaign, or just want to chat about the latest book trends, we’re here for you. Reach out to us for:

  • Inquiries: Wondering how we can help your book stand out? Ask away!
  • Custom Requests: Have a unique idea? Let’s make it happen.
  • Feedback: Love our services? Tell us! Found a typo? Tell us even faster.
  • Collaborations: Let’s join forces to create something amazing.

Whatever the reason, we’re excited to hear from you! And remember, as C.S. Lewis wrote in The Lion, the Witch and the Wardrobe: “It is dull, Son of Adam, to drink without eating,” so why not enjoy some “Trailers de Bookish Delight” while you’re here?

Stay bookish, friends!

Copyright © 2024 Boars Hill Press. All rights reserved.

DISCLAIMERS

Project Acceptance Policy

At Boars Hill Press, we strive to produce high-quality book trailers that faithfully represent your work. However, due to the limitations of available stock footage, there may be some discrepancies between the book and the final trailer. These discrepancies may include differences in the physical characteristics of main characters, location settings, and other visual elements. As we are sure you have experienced when seeing your favorite works of art on the big screen, adaptations often involve some changes. We reserve the right to accept or decline project requests based on our assessment of these limitations and our standards for the end product. Our goal is to deliver a trailer that represents your work in its purest form, within the constraints of the resources at our disposal.

Licensing and Content ID

Please be aware that while we hold the necessary licenses for all content used in our projects from reputable media libraries, YouTube’s automated systems may still flag videos with copyright claims due to the Content ID system. This system is designed to protect the rights of artists and creators whose work is licensed for use.

These claims can usually be resolved by submitting the appropriate license documentation to YouTube. This is a standard practice across the industry and not something to be alarmed about. We understand it can be inconvenient, but it ensures that artists are properly credited and compensated for their work.

In the event of a YouTube copyright claim, we offer two solutions:

  1. We can handle the claim process for you by uploading the video to our site and managing the license verification directly.
  2. We can sublicense the rights to you at no extra charge, allowing you to dispute the claim yourself with the necessary documentation.

Our aim is to provide a seamless experience while upholding the integrity and rights of content creators.

Thank You!

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